Aigenrix
Professional Services

Find where project margin and billable time are being lost.

Aigenrix identifies, quantifies and prioritises economic leakage in utilisation, pricing and billing before any implementation begins.

Profit Recovery SprintFor professional services · 7–10 business days · From €2,500
View Sample Recovery Analysis

30 minutes, free and without obligation. The purpose is to assess whether a Profit Recovery Sprint is justified.

Where value is lost

Professional-services leakage mapped to the four categories we quantify

These are possible diagnostic areas, not guaranteed losses — the Sprint establishes which ones are material in your business. Each issue is listed once, under the category where the money is lost. Bench cost and low utilisation are the cost and revenue views of the same idle capacity, so the Sprint quantifies that capacity once, not twice.

Margin leakage

  • Poor project margin by client or service line
  • Scope creep — additional work delivered but not billed
  • Write-offs
  • Unprofitable clients
  • Weak pricing
  • Fixed-fee and project overruns
  • Under-recovered senior time — senior hours delivered but not recovered in fees

Working-capital inefficiency

  • Delayed billing
  • DSO

Revenue leakage

  • Low utilisation — sellable capacity that is never sold
  • Low billability — paid hours absorbed by non-billable work

Operational inefficiency

  • Poor capacity allocation — the wrong people and seniority on the wrong work
  • Bench cost — payroll carried for staff not allocated to client work
Detection logic

How each leakage type is actually detected

Utilisation and billability leakage

  • Paid hours vs. available capacity
  • Billable hours vs. paid hours
  • Non-billable time by role and activity

Project margin and rate realisation

  • Budgeted vs. actual hours by project
  • Scope changes actually billed vs. change-order frequency
  • Realised rate vs. standard rate
  • Write-offs by project and client
  • Fixed-fee project P&L vs. plan

Billing and DSO leakage

  • Time from work performed to invoice issued
  • Invoice ageing
  • Dispute and credit-note frequency

Capacity allocation

  • Staffing plan vs. actual allocation
  • Bench time by role and level
  • Senior-time allocation to low-value tasks
What we analyse

Data inputs, not software integrations

  • Project data
  • Time entries
  • Payroll and cost rates
  • Billing data
  • Contracts
  • Utilisation data
  • Accounts receivable
  • Project P&L

These are data inputs the Sprint works from, read from the systems you already run — not new integrations or instrumentation.

Root-cause logic

We trace symptoms back to their operational cause

Low project marginscope creepweak change controlunrecovered senior hoursfixed-fee overrun

Inconsistent time-entry disciplineunderstated billable hoursunder-recovered revenuemargin leakage

Ad hoc staffing decisionspoor capacity allocationbench costoperational inefficiency

Delayed invoicing processbilling lagextended DSOworking-capital inefficiency

Intervention logic

What can happen once a leakage source is confirmed

Not every finding needs the same fix, and not every fix requires AI. The Sprint identifies which mechanism actually applies before recommending one.

Pricing rulesChange-control and approval processesStaffing and capacity planning changesBilling process redesignWorking-capital actionsManagement reportingAutomationAI-assisted workflows, where justifiedSystem integration
Measurement model

How the financial effect is verified

Baseline → intervention → post-intervention measurement → realised financial effect

UtilisationRealised rateProject marginDSOWrite-off rate

Identified leakage is an economic opportunity, not a guaranteed result. Realised effect is only confirmed once it is measured against the agreed baseline after implementation.

Profit Recovery Sprint

How the Sprint works for a professional-services firm

The same Aigenrix methodology applied to your project, time and billing data — not a different product for professional services. This applies equally to IT agencies, consulting firms, marketing agencies, engineering services and accounting or advisory firms.

01

Establish the baseline

Current financial and operational performance — pulled from the systems you already run, not a client questionnaire. The reference point every later number is measured against.

02

Identify economic problems

Locate the economically material losses or inefficiencies in margin, cash, revenue and operations — not a generic checklist, the ones your data actually shows.

03

Trace the underlying causes

Separate what the data directly shows from what still needs validation — observed facts, causal hypotheses, and evidence-supported causes.

04

Quantify recoverable value

Separate total economic exposure from the addressable portion management can influence, and from the value that evidence and feasibility indicate may realistically be captured.

05

Build the recovery case

Define the intervention, implementation cost, expected benefit range, payback, confidence level and validation KPI — the investment case a funding decision can actually be made on.

Good fit

Is this a good fit for your business?

  • Approximately 20–250 employees
  • Approximately €3M–€50M annual revenue
  • Multiple projects, clients or service lines
  • Usable time-tracking, billing or project data
  • Management wants measurable economics, not just a diagnosis
  • The business can act on findings once they are confirmed

Especially relevant when

  • Utilisation or billability feels persistently low
  • Project margin varies significantly without a clear reason
  • Write-offs recur at quarter-end without a clear pattern
  • DSO has been drifting upward
Evidence, not claims

See the methodology before you commit

One relevant engagement is published: a profit and operational diagnostic of an EU service business. You can also review the illustrative Sample Recovery Analysis used across every Aigenrix engagement.

Profit & Operational Diagnostics of a Service Company in the EU →

Conducted before the current Aigenrix operating model; its recommendations had not been measured against a post-change baseline at the time of writing.

Sample Recovery Analysis →
Illustrative example — not a client result
Case Studies →

Find out what project and utilisation leakage is costing you

A Profit Recovery Sprint quantifies the exposure, prioritises what is worth fixing, and builds the investment case — before any implementation commitment.

View Sample Recovery Analysis

30 minutes, free and without obligation. The purpose is to assess whether a Profit Recovery Sprint is justified.

Prefer email? team@aigenrix.com